Q. Can I change an attendee name once I’ve bought a ticket?
NO - we can’t change names on tickets. If you’re not yet sure which friends will come to the festival with you, put YOUR name as the attendee on each ticket. It will then be up to you to collect and distribute these tickets at the gate.
Q. I bought tickets for my friends, and they are named as attendees. How do they collect them?
The ticket BUYER will have been sent the full list of tickets with each attendee named. It is up to you as the BUYER to distribute the tickets among your party, so that they can present them with their ID at the Box Office. If you don’t want the hassle, get them to buy their own :)
Q. Do Weekend tickets include camping?
All weekend tickets include spot for your tent in our grassy camping field, or you can chose to pay a bit extra and bring a campervan, or stay in our family camping field. The campervan field is in a separate area from the main campsite, as is Family Camping, which is furthest from the action and has an earlier noise curfew.
Q. Can campervans and tents camp together?
A. Each campervan pass gives space (7m x 5m) for one van and one awning - it is up to you if you chose to use this space for a friends' tent, but please stay within the boundaries of your pitch.
Q. Can I bring a caravan?
Towed caravans are permitted in the Campervan area, for those with a valid Campervan pass. But entrance is only permitted between 10am and 2pm on Friday 12th July and you will need to park your car in the car park after setting up. You will need to buy a separate car park pass for this.
Q. Can I go into the Family camping field if I haven't purchased a family camping pass?
To ensure the safety and peace of the families camping within the family camping field extra security is provided at all access points to the field and ONLY pass holders will be issued with the appropriate wrist bands to enter this area.
Q. When does the site open and close?
A. The festival gates will open on Friday 12th July 2019 at 10am and we politely request that you leave the site by 2pm on Monday 15th. Each day, we're open for admission from 10am to 10pm, strictly no entry or re-entry to the site after 10pm each day. You can of course leave the site whenever you want to.
Q. Can I camp on the Thursday evening?
A. Sorry unfortunately not, ticket holders can only arrive on site from 10am on Friday 12th July 2019.
Q. I have mobility problems, how far is the main festival activity from the campsite?
Tropical Pressure is a small, friendly and intimate event, and compared to a large festival everything is really quite close together. It is a maximum of 50 metres walk from the car park to the campsite and 200 metres from the campsite into the main festival area. Please note that the vast majority of the site is grassy and level, but there are no designated wheelchair walkways.
Q. Do you offer passes for registered carers?
Yes, if you would like to attend with a registered carer, and have proof of their status as such, you are eligible for a free carer pass. Once you have bought your own ticket, please forward this to the Festival Team via email, and we will send you further information.
Q. Can I camp if I have a Day Ticket?
A. Day tickets do not permit camping of any kind; access to holders is from 10am to 2am the following morning and your wristband only permits you to be on site during those times. If you want to camp, you need a weekend ticket.
Q. Can we bring our dog?
A. Sorry, but we absolutely cannot allow any dogs on site, including the car park, unless registered Guide or Hearing dogs. The parking attendants will not admit you to the car park if you have brought your dog, so please arrange for them to be looked after elsewhere for the weekend.
Q. Can we bring our own alcohol?
A. We allow a reasonable amount of alcohol to be brought in to the camping area, but you will not be allowed to take your own drinks into the main festival site. The limits are as follows (per person): 1 x slab (24 cans) of beer, lager or cider and/or 1 x 3 ltr box of wine and/or 1 x 1 ltr of spirits. ALL alcohol must be contained in plastic bottles or cans, and you can ONLY bring this on site on your first journey into the campsite. Security will not permit re-entry with further drinks, and any drinks deemed to be above the limits prescribed will be confiscated.
Please help support the future of Tropical Pressure by drinking at our bars, which are very reasonably priced!
Q. Can we bring our own food?
A. Yes, you are welcome to bring your own food (which is not required to be Vegetarian!) into the camping area, but again not in to the main festival site.
Q. Can we use BBQ's in the campsite?
A. Yes, but they must be off the ground on a proper stand, and no disposable aluminium ones please. Please be sensible when deciding where to cook up, keeping away from tents.
Q. Can we buy tickets from you directly over the phone?
A. All e-tickets are sold through Ticket Tailor our online box office provider. Tickets will only be available at the Festival box office during the festival, if there are any left! We can’t sell you any in person at the Eco Park office so don’t please don’t make a wasted journey!
Q. I have bought a ticket but now can't come to the festival. Can I get a refund on tickets?
A. Tickets are non-refundable. Please refer to our full Terms & Conditions for further information.
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